Privacy Policy

English
Introduction

1. Introduction

Mahindra Lifespace Developers Limited having its registered office at 4th Floor, Mahindra Towers, Dr. G. M. Bhosale Marg, Worli, Mumbai – 400 018 (“we”, “us”, “our”, or “MLDL”) is committed to protecting the privacy and security of your personal data. Your privacy is important to us.

This Privacy Notice is for individuals who interact with us, including users, customers, prospective customers, applicants, website visitors, channel partners, brokers, authorized representatives, joint applicants, co-applicants, nominees, guarantors, and other people whose personal data we process in connection with our real estate projects, products, services, websites, platforms, communications, property enquiries, bookings, site visits, documentation, customer support, and related business activities (“you”, “your”, or “user(s)”). This Privacy Notice shall also apply, where relevant, to personal data relating to your family members, co-applicants, joint applicants, authorized representatives, nominees, guarantors, references, or any other individuals whose personal data is submitted in connection with such interactions. This Privacy Notice explains how we collect and process information that personally identifies you, the purposes for which we use it, and how you can exercise your privacy rights.

For the purposes described in this Privacy Notice, MLDL will generally act as a data fiduciary/controller of the personal data processed in connection with the relevant interaction, service, program or business activity.

The scope of this Privacy Notice is limited to the products, services, programs, platforms, communications, career opportunities and related business activities within the territory of India and applies to users who request for these products and services within the territory of India.

2. Personal data that we collect

We endeavor to collect only such information that is necessary for the relevant purposes described in this Privacy Notice.

A. Our Website

This Privacy Notice applies to all products and/or services offered by us to all users when they access, browse, or use our Website,

If you interact with us to enquire about a property, or address any grievance, we may collect the following personal data from you directly:

  • Name

  • Mobile Number

  • Email ID

If you interact with us to explore a career opportunity, we may collect your personal data mentioned in the section above along with the following personal data:

  • Date of Birth

  • Current City Location

  • Current Company Name

  • Current Company Designation

  • Graduation Degree

  • Post Graduation Degree

  • Resume/CV

  • LinkedIn Profile

There is no obligation to provide the personal data that we ask you for. However, if you do not provide your personal data, you will not be able to make use of all the features and functions of the Website or use the products and /or services offered thereon.

Purpose of data collection

We collect your personal data for the following purposes:

a. To provide you with our products and services to:

  • Make this Website and its content available to you and to further optimize & develop it

  • Provide you with information that we or other third-party may offer you on our Website

  • Respond to an enquiry or concern raised by you

  • Provide you with career opportunities

  • Assist you to get in touch with the PR team

  • Notify you about changes to our Websites or any products and/or services that we or other third-party service providers offer or provide through it

b. For our internal business purposes to:

  • Monitor the use of our Websites

  • Receive feedback to help in further development of our services

  • Improve the user experience on the Websites

  • Be able to recognize, prevent and investigate attacks on our Websites

  • Protect our rights and business interests

c. For marketing to:

  • Notify you about any new products or enhancements to our services, if you opt in for the same

  • Deliver marketing and event related communications to you across various platforms, such as emails, telephones, text messaging, or WhatsApp, if you opt in for the same

B. Services at Property Location

This Privacy Notice applies to the services offered by us to all users when you use the services provided by us at the property location.

If you interact with us to enquire about a property, we may collect the following personal data from you directly:

  • Name

  • Mobile Number

  • Email ID

  • Residential Address

  • Pin Code

  • Date of Birth

  • Designation

  • Organization

  • Office Address

If you interact with us to book a property, and to avail the post-booking services, we may collect the information mentioned in the section above along with the following:

  • Alternate Mobile Number

  • PAN Card

  • Aadhaar Card

  • Ration Card

  • Overseas Citizenship of India (OCI) Card

  • Passport

  • Voter ID

  • Electricity Bill

  • Bank Details

  • Form 16B

In certain cases, we may also receive your personal data from your authorised representatives, joint applicants, channel partners, brokers, referral sources, service providers, or from documents and information submitted for verification or compliance purposes, as permitted under applicable law.

Purpose of data collection

We collect your personal data for the following purposes:

a. To provide you with our products and/or service to:

  • Respond to an enquiry or concern raised by you

  • Book property of your choice

b. For our internal business purposes to:

  • To receive feedback to help in further development of our services

  • Manage products and/or services and other personalized features

  • Respond to queries or requests submitted by you when you want to exercise your rights with respect to your personal data that was given to us

c. For marketing to:

  • Alert you of any new property or enhancements to our services, if you opt in for the same

  • Deliver marketing and event related communications to you across various platforms, such as emails, telephones, text messaging, and WhatsApp, depending on your preferred mode of correspondence, if you opt in for the same.

3. Sources of personal data

We may collect your personal data directly from you when you interact with us, including through our website, enquiry forms, application forms, emails, interviews, communications, site visits, bookings, and documents submitted by you or on your behalf.

We may also collect certain technical information when you access or use our website, online platforms, or application portals, including, but not limited to cookies and similar trackers, where applicable and in accordance with law.

In addition, we may receive your personal data from other individuals or entities where permitted under applicable law, such as your authorized representatives, joint applicants, family members, references, channel partners, brokers, service providers, business partners, verification agencies, or publicly available sources. This may include personal data shared for enquiries, property bookings, documentation, verification, compliance, customer support, or related services.

4. Lawful basis of processing

We use your personal data only if we have a legal basis for doing so. In case, we wish to use your personal data for purposes other than certain legitimate uses, we shall seek specific consent from you in a separate process prior to processing your personal data for such additional purposes.

We may also be required to process your personal data for certain legitimate uses, such as:

  • To ensure compliance with our legal obligations and to also comply with our obligations towards public authorities;

  • Voluntarily for specified purpose(s) in respect of which you have not denied your consent;

  • To enforce any legal right or claim;

  • For responding to a medical emergency involving a threat to your health or life or that of any other individual;

  • For taking measures to ensure safety of, or provide assistance or services to any individual, any disaster, or any breakdown of public order;

  • For the prevention, detection, or investigation of a crime or prevention of fraud;

  • As otherwise described to you at the time of collection of your personal data.

The collection, processing, use and storage of personal data shall only be undertaken where a valid legal basis exists. Such lawfulness may arise from your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests, as applicable. For each specific purpose of processing, we will clearly inform you of the applicable legal basis and the rights available to you in relation to your personal data. In cases where consent is relied upon, it shall be obtained in a clear, specific, unconditional, unambiguous and informed manner and may be withdrawn at any time in accordance with applicable requirements.

5. Sharing/Disclosure of your personal data

As far as this is necessary for the purposes set out above, we will share your personal data with the following recipients who either have a need to know or who will process it for us based on our instructions and for no other purpose(s):

Mahindra Group Companies and potential partnerships: Our businesses around the world are supported by different teams and functions, and personal data may be made available to them, if necessary, for the provision of products and services, account administration, sales and marketing, customer and technical support, and business and product development. All our employees and contractors are required to follow our data protection and security policies when handling personal data. Your personal data might also have to be shared in the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

External service providers: Occasionally, to provide our products and services, it is necessary to collaborate with external service providers. These external service providers shall process your personal data on our behalf subject to appropriate safeguards only insofar as it is necessary for them to provide their services to us. Our prior authorization is required before they are permitted to transfer responsibility for processing personal data to a third-party. We may share your personal data under a valid contract with our channel partners/service partners/third-party entities for the purpose of completing the transaction.

We only share your personal data with recipients who have an adequate level of data protection by implementing appropriate technical and organizational security measures as prescribed by applicable law. We do not sell your personal data to anyone.

Courts and public authorities: We will share your personal data, when required, for the following purposes:

  • To comply with legal obligations and respond to requests from government agencies, including law enforcement agencies and other public authorities.

  • To prevent or detect or investigate offences or cyber incidents or for the prosecution or punishment of offences.

  • To raise or defend against legal claims.

  • To protect our users, systems and product and/or services.

6. International Transfers

Your personal data may be transferred to, stored in, or accessed from jurisdictions outside India, including where relevant for administration, document review, communications, cloud hosting, support, or and related service providers. Where such transfers occur, we will take steps to ensure that your personal data remains protected in accordance with applicable law and our internal policies.

7. Security Safeguards

We maintain reasonable and appropriate physical, technical, organizational, and administrative security safeguards to protect personal data from unauthorized access, use, disclosure, alteration, loss, or destruction. Access to personal data is strictly controlled through role-based mechanisms and limited to authorized personnel on a need-to-know basis. All personnel are bound by confidentiality obligations and receive regular data protection training. Your personal data is stored and handled using secure practices, supported by monitoring and enhanced protections. Our safeguards are regularly reviewed and strengthened to address evolving risks and security requirements.

8. Retention of Personal Data

We will retain your personal data for as long as we reasonably consider it necessary for achieving the above-mentioned purposes and as is permissible under applicable law. We will, in any case, retain your personal data for as long as there are statutory retention obligations or potential legal claims are not, yet time barred.

9. Third-party personal data submitted by you

If you provide us with personal data relating to nominees, or any other individual, you confirm that you are authorised to disclose such data to us and, where required by applicable law, have informed such individuals of such disclosure and the processing contemplated under this Privacy Notice.

10. Safeguarding the privacy of children

We do not knowingly collect or solicit personal data from minors. Our products, services, programs, or platforms are ordinarily intended for individuals who are 18 years of age or older. If you are under 18, please do not attempt to send any personal data about yourself to us.

Further, we do not undertake tracking and behavioural monitoring of children or targeted advertising directed to minors.

If we learn that we have collected personal data from a minor without verified parental consent, we will erase such personal data.

11. How do we use Cookies and other Tracking Mechanisms?

We use cookies and similar technologies to support the proper functioning of our Website and to enhance your user experience. These tools help us recognize returning users, understand how the Website is used, and improve performance and usability over time.

Cookies generally capture device-related information rather than directly identifying a User. Please note that we do not govern or assume responsibility for cookies placed by third-party websites that may be accessible through our platform. Users can manage or disable cookies through their browser settings. However, this may limit certain functionalities or affect the overall user experience. For more information on the cookies, you may refer to the cookie policy. <hyperlink>

12. Automated decision-making

We do not take decisions solely by automated means that produce legal or similarly significant effects on you. If any automated tools are used to support administrative review, final decisions will remain subject to human involvement and review.

13. Data privacy for Aadhaar-related information

For your Aadhaar-related data, the following shall apply:

a) Appropriate physical, technical, and managerial safeguards are in place to protect your personal data in accordance with applicable laws and regulations. We shall not publish, display, or post your Aadhaar-related data publicly, except were permitted or required by applicable law.

b) We do not retain your Aadhaar number or any document or database containing your Aadhaar number for longer than is necessary for the purposes specified above.

14. Your rights in connection with your personal data

We respect your right to access and control your personal data, and we will respond to requests to exercise your rights under applicable laws for information and, where applicable, will correct, update, or erase your personal data.

Please note that applicable law might require that we cannot comply with every request. We will be required to retain your personal data due to legitimate business/ regulatory/ statutory retention requirements despite your request for erasure.

You have the following rights:

  • Right to access information about your personal data: At any point, you can contact us for a summary of your personal data we hold about you, the processing activities undertaken with respect to such personal data, the identities of all those persons with whom your Personal Data has been shared by us along with a description of the Personal Data so shared, and any other information related to your personal data and its processing.

  • Right to request correction: If your personal data is incomplete, inaccurate or misleading, or out of date, you can inform us about the same, and your personal data will be corrected, completed, or updated, as the case maybe. It is important that the personal data we hold about you is accurate and updated. Please write to us if the personal data given to us changes during the period for which we hold it.

  • Right to request erasure: If you believe that we should discontinue the use of your personal data, you have the option to request the deletion of your personal data, unless retention is necessary for compliance with any law for the time being in force.

  • Right of grievance redressal: We are committed to protecting your personal data collected by us. However, in case of any act or omission regarding the performance of our obligation in relation to your personal data or in the exercise of your rights under applicable law.

  • Right to nominate: In the event of death or incapacity to exercise these rights, you can nominate any other individual to exercise such rights.

  • Right to withdraw your consent to process personal data: You can withdraw/revoke your consent at any time, to the processing of your personal data for which consent was sought earlier. You can withdraw your consent easily. It is important that the personal data we hold about you is accurate and updated. Please write to us if the personal data given to us changes during the period for which we hold it. The withdrawal of consent previously granted for the processing does not affect the lawfulness of the processing until the withdrawal.

For exercising any of your rights, you can contact us using the contact details given below. We will need you to provide proof of your identity before you can exercise these rights. We may not be able to process any requests made in the event you fail to establish your identity or if we are unable to authenticate your identity.

15. Links to other websites of Mahindra Group Companies and businesses

Our Website may contain links to other Mahindra Group Companies and businesses. This Privacy Notice does not cover how the other Mahindra Group Companies or businesses process your personal data. We encourage you to read the privacy policies and terms and conditions of such other websites you visit. MLDL is not responsible for content accessible through the websites of other organizations or businesses.

16. Revision to the Privacy Notice

We reserve the right to update or modify this Privacy Notice at our sole discretion at any time.

We reserve the right to update or modify this Privacy Notice at our sole discretion at any time. If any material change affects the way we process your personal data, we will provide you with prior notice through email, or other appropriate means, and where required, seek your consent. Any updates will become effective upon being published on the Website, unless stated otherwise.

Users are encouraged to review this Privacy Notice at regular intervals to stay informed about how their information is handled. Continued access to or use of the Website / Mobile Application following any updates will be considered as acceptance of the revised terms. MLDL recommends that users remain aware of such changes to ensure they are fully informed of the current Privacy Notice.

17. Inquiry and Complaints

For any queries, please follow the undermentioned link and register your concerns or reach out to us at Mahindra Lifespaces Developers Limited, 4th Floor, Mahindra Towers, Dr. G. M. Bhosale Marg, Worli, Mumbai – 400 018

To exercise your rights or submit a Data Subject Access Request, please use the following link: DSAR

This Privacy Notice was last updated as of 9th September, 2026.

Privacy Policy | T&C